TRUST & SAFETY

Tattoos are permanent. Pick your artist carefully.

Here’s what we do to help you book safely, and what to do if something goes wrong.

01

We review every artist

Artists go through a profile and portfolio review before they appear in search. It gives you more to go on, but it doesn’t replace a consultation or your own judgment.

02

Only real clients leave reviews

You can only review an artist after a completed appointment. We remove reviews that break our community rules.

03

Report it where it happened

You can report a profile, a portfolio piece, a message, or a booking from inside the app. The report keeps that context attached so we can see what happened.

04

Get it in writing

Quotes, deposits, cancellation policies, and appointment times are saved with the booking. If there’s ever a disagreement, the record is there.

05

Your data, your call

You can download a copy of your data or delete your account from the app at any time. No email required.

06

A real person reviews it

Reports, disputes, and refund requests are read and decided by our team, not an automated system.

NEED SUPPORT?

Something not right?

Email us about anything: your account, a booking, a payment, or someone’s behavior. If you’re in immediate danger, call 911 or your local emergency number first.

support@informedink.com
WHEN YOU CONTACT US
  • Use the email connected to your account
  • Include the booking or profile involved
  • Describe what happened and when
  • Do not email payment-card information