TRUST, SAFETY & SUPPORT

A permanent decision deserves a responsible platform.

InformedInk is being built around clarity, accountability, privacy, and respect for the people on both sides of the chair.

01

Verified identity, reviewed work

Artist verification is designed to give clients more context—not to replace their own judgment or an in-person consultation.

02

Reviews tied to completed appointments

Reviews should reflect real experiences, with moderation tools for content that violates community standards.

03

Reporting with preserved context

Members can report profiles, portfolio work, messages, bookings, and disputes so the relevant context is available for review.

04

Boundaries belong in writing

Policies, appointment details, quotes, proposed times, and cancellations stay attached to the booking.

05

Privacy is a product feature

Members can request portable copies of their data and initiate account deletion inside the application.

06

Support before, during, and after

Our goal is a documented, human review path when something does not go as expected.

NEED SUPPORT?

Start with the details.

For account access, privacy, safety, booking, or moderation questions, contact our support team. If there is an immediate threat or emergency, contact local emergency services first.

support@informedink.com
WHEN YOU CONTACT US
  • Use the email connected to your account
  • Include the booking or profile involved
  • Describe what happened and when
  • Do not email payment-card information